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An Investigation of Total Quality Management Practices in Pakistan - White Rose eTheses Online
Shafiq, Muhammad An Investigation of Total Quality Management Practices in Pakistan. PhD thesis, University of York. This study investigates the extent of total quality management TQM implementation in the textile companies of an under-researched country, Pakistan.
It also examines whether ISO certification leads to improved business results and adoption of TQM. The perceived association of TQM practices with organisational performance and issues faced by the sample companies during the implementation of quality improvement initiatives are also identified, phd thesis in quality management.
A self-completion questionnaire was designed and perception-based data were collected from a sample of two hundred and ten textile companies. One thousand and fifty questionnaires were sent to the companies. The respondents were managers from different departments of the sample companies. Statistical techniques like frequency tables, descriptive statistics, correlation coefficient, multiple regression and chi-square test were used to analyse the data.
The results of this study indicated that TQM philosophy is poorly implemented in the sample textile companies. The certification of ISO facilitates the achievement of better business results and the adoption phd thesis in quality management TQM practices. However, the length of certification is not associated with the business results. All TQM practices have a significant positive relationship with business results; however, partnership and resources are the best predictors of business results.
The implementation of TQM practices is not affected by organisational size. However, it varies across the types of textile companies. You do not need to contact us to get a copy of this thesis. Please use the 'Download' link s above to get a copy. You can contact phd thesis in quality management about this thesis.
If you need to make a general enquiry, please see the Contact us page. An Investigation of Total Quality Management Practices in Pakistan. Abstract This study investigates the extent of total quality management TQM implementation in the textile companies of an under-researched country, phd thesis in quality management, Pakistan.
Muhammad Shafiq Date Deposited: 12 Jun Last Modified: 08 Sep pdf Licence: Creative Commons Attribution Non-commercial No Derivatives UK. CLICK TO DOWNLOAD. CORE COnnecting REpositories. Quality Management, business excellence, performance excellence, Total Quality Management, EFQM Excellence Model, TQM. Muhammad Shafiq.
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